Help Center & FAQs

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Help Center & FAQs

About Bay Supply & Platform Services

About Bay Supply & Platform Services

This section includes an introduction to Bay Supply and FAQs Including: User Functions, Platform Services & Transaction Processes for Buyers & Sellers

General Information & Platform Services

What is Bay Supply?

How does Bay Supply work?

What is Bay Supply's role?

What types of Sale Transactions can occur on Bay Supply?

What is the Buy-Now Marketplace?

How do Buyers & Sellers communicate on Bay Supply?

We have been using our credit terms account on Bay Supply prior to the new platform launch... Can we still use our credit terms account?

Is Bay Supply responsible for the accuracy of product listings of Sellers?

Can Bay Supply sign Non-Disclosure Agreements?

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Bay Supply Registration Information

Is Registration Free on Bay Supply?

Do I have to pay a Membership Fee?

Who is our Account Administrator?

How can we change our Account Administrator?

Can our Account have multiple Users for our Company?

How can our staff members register as Users under our company Account?

Can a Company operate with more than one Account?

How can I add a pre-registered User to our Company Account?

The website says there are over 2,000 Categories... I don't see them on the Homepage?

How are Categories activated so I can see them on the Homepage menu?

Can I ship internationally on Bay Supply?

Can I Register from a foreign country?

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Request For Quote Process (RFQs)

How does the RFQ process work?

Can Quotes be converted to Purchase Transactions on Bay Supply?

Can Quotes include Backorders for future delivery?

Restocking Fee FAQs

What is a Re-Stocking Fee and how does it work?

Do Re-Stocking Fees apply to all orders?

Bay Supply Terms Of Use FAQs

Where can I find the Terms and Conditions for Bay Supply?

Where can I find the Terms of Sales between Buyer & Seller?

Where can I find Bay Supply's Privacy Policy?