Restocking Fee FAQs
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      3. Restocking Fee FAQs

      Do Re-Stocking Fees apply to all orders?

      At this time, Re-Stocking Fees can only be applied on a Quote submission from a Seller to a Buyer.

      Re-Stocking Fees only apply to Quotes because the Buyer and Seller acknowledge and accept the terms of the fee when the Quote is converted to an order.

      Re-Stocking Fees are not applicable to orders placed in the Buy-Now Marketplace.

      There are two conditions that Buyers & Sellers agree to regarding Re-Stocking Fees:

      1. If the Seller includes a Re-Stocking Fee on a Quote that converts to an order, the Seller is acknowledging that the goods purchased may be returned for a fee.
      2. If the Seller does not include a Re-Stocking Fee, it is understood by the Buyer & Seller that the goods purchased are considered Non-Cancelable and Non-Refundable.