FAQs For Buyers
This section includes a comprehensive list of FAQs from Buyers regarding User Functions, Platform Services & Transaction Processes.
General Questions From Buyers
- Why should a Buyer use Bay Supply to source and purchase fastening products?
- Do Sourcing Professionals need to be Approved for an Account?
- Do Sourcing Professionals pay Bay Supply any money for purchases and services on the platform?
- Does any staff member at Bay Supply have access to our stored Credit Card information?
- Are there Sellers for Categories I don't see on the Homepage?
- Can I make Purchases without registering for an account (Guest)?
- Can I purchase on-hand inventory from Sellers on Bay Supply?
Payments & Credit Terms
Site Search, Source & Purchase FAQs
- Can I only see Items In-Stock while searching the site?
- Are multiple Sellers of Items displayed during search?
- Does Bay Supply offer Substitute suggestions during site search?
- How can I ask a Seller a question?
- Why does the website display four (4) decimals on Item pages?
- Can Bay Supply's Customer Service assist me in verifying Expected Dates for other Seller's Items?